Hi, 

 

I have ordered a combo of Samsung power bank, pen drive and SD card from 'e-commerce store', through an online shopping. After I received my products all items were either damaged or corrupted. Soon I realised that I was fooled by Cyber crooks. 

Here are the details of conversation between me and the customer care (shoponline370@gmail.com).

"Hi,

  I have bought the combo of power bank, pendrive, and sd card.    Unfortunately, you have sent me the duplicate power bank (which i do not know whether it will work or not) and pen drive from Kingston (not HP) as mentioned in your website.    This seems that you are doing some illegal things.    Now, I will take this matter to the higher level, and i am pretty sure that you can not imaging that level.      Regards

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Respected Sir

    We have noted your issue and we are forwarding the same to the concern department. Please be ensure you get your query solved as we are dedicated to 100% customer satisfaction, We will get back to within 5-10 working day's as we are working on it.   Please share your order id, tracking id, number, awb no , date of order , date of deliver etc. so that we call investigate the same.     Thanks a lot  

Khushi

Here are my details of purchase Order ID: OID796074 Date of order: 2 sep 2017 Date of delivery: 4 sep 2017   If you need anything else please let me know.     

Best 

Hi,    I do not want to be rude. But it is been more than 10 days and I still did not get any reply from your company regarding the 'fake' items which you delivered.   I would appreciate if you could please provide an update.    Otherwise, I am going to file a case in 'consumer forum'.   Thank you    Regards

Praveen  

Now the email ID (shoponline370@gmail.com) is not working anymore.