Dear Team,

I received call from number - 9266610013 from any representative of Axis Bank. Representative name - Rachit.   He called and said that purpose of call is to take the feedback of services, am I getting OTP SMS on time, etc. After taking feedback, he said he would like to confirm my identity, to confirm my identity, he asked the color on right bottom of my card. I told him color. Then he said is it Master Card, yes ?. I said yes.   Then he said thanks for confirmation that it is you Sultan Malik. Then he said that some services we have activated on your card, I said what service ? He said it is service Axis Bank is offering to good credit card customers., then he told me benefits of services   Benefits - 1. Mini card will be given, from which 30% discount on every use I will get. 2. International holiday in all Asia for 4 family members. 3. Voucher of 6000 4. Anything similar like that.   In end he said that Rs.8450 will be deducted from my card in next month, I said what for, I didn't accept any services, even if I want service, I need time to think to avail service or not, then he said that service already activated on my number because I made confirmation of card.   Really what is this ? Card color he asked to confirm my identity and now he is using it as the confirmation to activate service which I never accepted. Then he started talking so disgusting way when I denied to accept service approval.   I asked him to transfer call to his senior, he transferred call to Mr.Aman. He also didn't accept this and said service is activated.and argued with me and said disgusting things and cutted call.   I expect to take strict action against these people.

Thanks and Regards
Sultan Malik