Hi 

I  have attend one call from SBI customer care (i think while am attend the call). they said they have a new process for "Photo with Credit card" so need to confirm your 16 digit card no with your voice with date of birth and CVV (voice IVR). i was given and they said they retain my reward points with transaction. i have accept and give the OTP to them. they made 18000 amount transaction. it was my mistake to give the OTP but i was trusted my SBI bank. that is the problem to this transaction. 

I give the contact no : 8807746926

and i have attend same type of call  repeated the second no is:  7871207185

 

can you please help me and restrict them to avoid more people affect in future.

i don't know how to complaint straight to cyber crime directly in the office. so please tack care of this online complaint.

thanks,

Sureshkumar P