I am Ankita from Rajasthan ,India was shopping online via credit card as I normally do but while shopping on MONA ISHA SHOP this fraud happened. They asked my card no and cvv  no but than the message came I will receive OTP on my number which I didn't received and after sometime I received message from SBI CREDIT CARD saying your transaction worth 46.01USD is performed successfully on 20/07/2018 at MONA ISHA SHOP. And I received a mail from support1@webmicroshop.com about my successful transaction. I thought that my order has been successfully placed but after 7 days when I didn't got any status about my order, than I contacted the customer care of MONA ISHA SHOP and I came to know that I never placed any order nor did they receive any payment from my end.

Please guys can you tell me how to get my money back? I have registered my complaint on SBI CREDIT CARD and also I have blocked my card. What are the other things that I should do in order to get my money?

Regards

Ankita