Dear Sir/Madam,

This complain is with respect to 4 fradulent transactions done from my paytm no :9040073778,

3 of the transactions are done by TV18HOMESHOPPINGNETWORK for total of Rs 1847/- & 

1 of the transaction done by justdial for Rs 199/-,

All the above transactions are done from paytm but not from my end ,the screenshots have been enclosed with the complain.

Note: No OTP was received for any of the transactions they were directly deducted from my account.

I have raised issues both via email and to their customer care division and have complained to all the three companies involved in this transactions ,but was left in vain.

I havent ordered or placed any order in thier websites or any platform earlier neither till the current date.

Just Dial did their work well by finding out the indepth transaction details and have emailed (copy of it has been attached where the person named Mr.Gupta has done the transactions ,he is nowhere related to me and I dont know this person .I belief the other 3 transactions of TV18HOMESHOPPING also to be done by him .

Request you to help me get back my money and take strict action against the culprit and also Paytm should authenticate and secure there transactions in a more secured way.

Also let me know if any other information required from my end .

 

Thanking you 

Regards,

Sudarshan Karnany 

8763673777