Hello Sir/Madam
i have come across this product (Complacenciaa) on online and ordered it for my parents on 1st April 2023, by way of cash on delivery, It's a pain reliver handheld motor-based massager. The product was delivered by mr.chekka venkatesh on 4th April 2023, at 12.07pm. i paid him the bill amount by means of Google pay vide upi transaction id: 346026701530 of Rs.2999. On opening the product initially there is a crack in the head of the device and was sort of repaired or fixed. i immediately called the delivery person but he said i should contact the seller. on visiting the site there is no proper contact details at all. i tried to contact the intermediary (shiprocket) but is of no use. Request you to intervene and help also put a stop to such unreliable sellers to cheat consumers- rajeshwar /hyderabad