Dear Sir,
Please be informed that on 28-07-2020 at 3.45 P.M a fraud transaction have been made on my SBI credit card No. XXXX XXXX XXXX XX63.
The online transaction amount Rs.40,239 (2 transactions) ZES*MOBIKWIK
Actually I got calling one lady from mobile no. 8609742651 she said that I am from SBI credit card section 12 times . She ask my card and KYC details for to redeem the reward points and bank increase my credit card limit so new credit card preparation. And she told old credit card limit amount should transferred to new credit card by the way transaction So, I will send the transaction OTP to your mobile no he will told the OTP No. and I will transferred the old card amount to new increased credit limit amount card. Then I told the OTP nos. I have seen message in my mobile the amount is spent and not transferred to my new credit card. I feel this transactions was fraud. The two transactions Id No. 00253468000072800 & 00277568000072800.
It is very clear that Rs.40,239/- spent my credit card is fraud transaction . Kindly hold the transaction and refund the transaction, my mobile no. 9361018139 or my email id.
