Respected Sir, Yesterday night (12/8/17), I've got 15-16 transaction sms's on my phone within a 1-2 minutes short span of time. Those were transactions sms on my SBI Credit card. As I was calling customer care of SBI card, just then I got a call from SBI gurgoan number that they have blocked my credit card, due to these activities. Then customer care executive told me to call SBI customer care tomorrow morning to raise a dispute on these transactions, means today. But I have tried in night and today morning also. SBI customer care is available only Monday to Saturday between 8 AM to 8 PM. Please let me know what steps should I take to settle these transactions, as these are not done by me.
T otal- 213376.81
Card is with me only, safe and secure. I've tried to sent complaint to stop and refund these transaction on respective website as mentioned above. NETFLIX.com, RECHARGE.com, MOBHELP.com, VISTAPRINT.fr, NINTENDO of America. I was not able to contact fb.me/cc.
Kindly let me know the procedure to fight against this fraud and help me.
Regards,
Piyush Rajput